Asking unique questions to uncover deeper answers

• Balance: Facilitating group and individual discussions for engaging conversations. Managing dominant participants and bringing out the quiet participants. Connecting with participants to make them feel comfortable using reflective listening

• Inquisitive: Providing in-the-moment insights on key points that might have been missed. Minimizing biases by staying neutral and objective to ensure judgement is withheld. Probing beneath the surface to ask tough questions that build on the dialogue

• Pace Management: Ensuring an efficient and effective session with timekeeping to cover the most valuable areas of the agenda